The possibilities are endless
PTC SERVICE CENTER
Interactive, contextual, technical.
Growing service and product complexity and increasing customer demands for high-quality service experiences are driving product companies to reevaluate their overall service experience. It is vital to establish an exceptional service experience for product owners, service technicians, warranty managers and other stakeholders. Unfortunately, today’s service organizations find themselves struggling under the weight of customized, aging information architecture or contending with silos of disparate service process tools that support a variety of disconnected information sources
PTC Service Centre provides the industry's first product-centric, web-based service information delivery system.
Enterprise platform that can support more than 30,000 concurrent users, averaging 90-minute sessions, across the globe with 24-hour access.
PTC Service Center is flexible and configurable to support custom branding and specific user experiences.
Java-based, Web-based Information Delivery Platform
The system provides hosted (online), disconnected (offline) and mobile access to direct service workers and dealer networks, as well as individual owners/operators.
Copyright © 2014 xEdge Consultancy Pte Ltd
Founded in 2003, xEdge Consultancy Pte Ltd combines cutting edge technology with the combined skills and experience of its staff to give you successful IT solutions.
49 Kaki Bukit Place, #5-oo